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Census On TradeUnique, regularly repetitious project that surveys the whole On Trade market in the Czech Republic and Slovakia in detail. The outputs of the project are - except market size - typology of premises, price level and other descriptive characteristics. |
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Audit On tradeUnique project takes place regularly four times a year and covers the whole On Trade market in the Czech Republic since 1998.Project outputs can be prepared on the Czech/Slovak Rep. level, regional level (may be adjusted to a client internal organization), level of premise type, level of price segments and level of volume segments of premises. Using this global project we are able to prepare made-to-measure outputs from individual market segments. Monitored categories of short-life goods: beer, spirits, cigarettes, sparkling wine, coffee and tea, cold non-alcoholic beverage, energy drinks etc. |
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Omnibus On TradeMulti-topic telephone project that regularly takes place in the Czech Republic and Slovakia. Its target group is the knowledgeable public – representatives of gastronomic premises. |
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Customer Behaviour Away from Home marketResearches observing customer behaviour, habits and decision-making on the following Away from Home markets: On Trade, Vending, At Work. |
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Vending MonitoringVending Monitoring observes market size, product offer, description of vending machines and their surroundings and defines the potential for other vending machines placement. |
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At Work as a Place of Beverage ConsumptionThe research that is realized in Czech and Slovak companies observes the number of employers providing beverages to their employees, way of providing and concrete brands of provided beverages, purchase resources and decision–makers in companies. |
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Mystery Shopping/Calling/WrittingMade-to-measure projects in compliance with specific client needs focused on target project category and place of purchase. The main goal is observation of customer behaviour and his reactions on stimulation situations in concrete place. |
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Efficiency of Sales Team - On Trade/Off TradeThe aim of the research is an evaluation of work quality of sales team (salesmen). The project consists of several adjustable attributes that evaluate activity of sales teams and compare the teams using so-called “Global Quality Index” that includes:-brand listing -brand facing (numerical, measured) -secondary placement -merchandising standards -promotion activities -etc. |
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Promotion Activities Feedback - On TradePromotion Activities Feedback project provides the feedback of efficiency of promotion activities concerning On Trade market. Two views are used in promotion activities monitoring: the first is a view of premises where the promotion activities take place; the second is the view of customers. Project observes the promoted brands, principle of activities, evaluation of activities by premises or customers, etc. |
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Customer Satisfaction & Loyalty Index (CS&LI)Worldwide appreciated methodics of customer satisfaction and loyalty measurement as a basic informative level for customer-oriented companies. We apply models of CS&LI project in entrepreneurial environment in the Czech republic and Slovakia |
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Pretesty – Postesty:
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Sponzoring – measurement of efficiencySponsoring efficiency concerning unprofessional and professional public as well as strengthening of “good repute” of sponsors. |
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Customer InsightComplex measurement of customer portfolio in areas related to customer behaviour, preferences, brand knowledge, evaluation of brand image, willingness to change, etc. |
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Employee InsightComplex measurement of employee portfolio in areas related to job performance, loyalty, satisfaction with management, ethic responsibility of company, identification with aims and visions of employer etc. |
Omnibusová Survey
Regular projects focused on population, target segments of customers representing particular target group. |
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THE EUROPEAN REGIONAL DEVELOPMENT FUND AND THE MINISTRY OF INDUSTRY AND TRADE OF THE CZECH REPUBLIC SUPPORT INVESTMENT IN YOUR FUTURE |